The incident involving a Mwirokaki Sacco matatu at Kasarani Seasons raised concerns after the driver and his makanga (conductor) reportedly fled the scene immediately after causing an accident.
The chaotic aftermath was captured in a viral video showing passengers hurriedly scrambling to exit the matatu, some visibly shaken and distressed.
According to witnesses, the matatu, known for its aggressive driving, was involved in a reckless maneuver that led to the accident, endangering the lives of those onboard.
The video shows the abiria (passengers) struggling to get out of the vehicle as panic ensued.
The situation has sparked discussions about the negligence of certain public service vehicle operators, who often disregard traffic rules and endanger commuters.
Many are questioning why such incidents continue happening with little accountability from the relevant authorities.
This incident also sheds light on the recurring problem of rogue matatu operators who flee the scene after accidents to avoid facing legal consequences.
Calls have been made for stricter regulations and enforcement in the matatu industry, particularly targeting those notorious for dangerous driving and evading responsibility in times of crisis.