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Understanding P2P Lending: What It Is and How It Works

Judith MwauraBy Judith MwauraMay 14, 2025No Comments7 Mins Read
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Lending plays a vital role in the growth of any economy, and India is no exception. Whether it’s helping individuals meet their personal goals or supporting businesses in expanding their operations, lending directly contributes to the economic development of the country.

Traditionally, people relied on moneylenders, friends, family members, or banks to borrow money. However, with the advancement of technology and digital platforms, a new form of lending has emerged—Peer-to-Peer (P2P) lending.

In recent years, P2P lending has transformed the way people borrow and invest money. This alternative form of lending is gaining popularity worldwide, including in India, due to its ease of access and higher return potential.

In this article, we’ll explore the concept of P2P lending, how it works in India, the regulations governing it, and the benefits and risks involved.


What is P2P Lending?

Peer-to-Peer (P2P) lending is a digital model of lending that connects individual borrowers directly with lenders (investors) through an online platform, eliminating the need for traditional financial intermediaries like banks.

This process, also known as “crowdlending” or “social lending,” allows people to borrow and invest money in a more simplified and efficient way.

First introduced in the United Kingdom nearly two decades ago, P2P lending has since spread globally and continues to grow at a rapid pace.

Over the last few years, it has achieved a Compound Annual Growth Rate (CAGR) of nearly 30% worldwide.

In India, the adoption of P2P lending has been even faster due to increasing smartphone and internet penetration, digital infrastructure, and the availability of advanced data analytics for credit evaluation.

P2P lending platforms in India primarily serve individual borrowers, especially from the retail segment.

One reason for this focus is that retail borrowers generally show stronger repayment discipline compared to corporate borrowers.

This is because individuals tend to be more responsible with personal loans and are often subject to thorough credit checks, reducing the chances of loan defaults.


How Does P2P Lending Work?

P2P lending works through dedicated online platforms that connect people who want to borrow money with those who want to lend it for a return.

The structure is similar to other online marketplaces—just as Uber connects drivers with passengers and Flipkart links sellers with buyers, P2P platforms bridge the gap between borrowers and investors.

Here’s a simplified overview of how the P2P lending process functions:

  1. Lender Registration
    Individuals who want to invest their money register on the P2P platform by submitting KYC documents and other personal details.
  2. Borrower Registration
    Borrowers also create an account by submitting KYC, income proofs, employment details, and credit information.
  3. Loan Application
    Borrowers submit loan requests, including the amount they want to borrow, the purpose of the loan, and repayment details.
  4. Credit Evaluation
    The P2P platform conducts a thorough assessment of the borrower’s creditworthiness using tools that analyze credit scores, income levels, and other financial metrics. Borrowers are then categorized into risk classes.
  5. Lender Selection
    After reviewing borrower profiles and risk grades, investors choose whom they want to lend to based on their return expectations and risk appetite.
  6. Diversification Option
    Many platforms offer a smart diversification feature. This feature allows the investment amount to be automatically spread across multiple borrowers—sometimes hundreds of them. For example, even a small investment of INR 1,000 can be distributed across various loans to reduce the chance of loss from a single borrower’s default. Smart algorithms handle this diversification effectively.
  7. Fund Disbursement
    Once lenders agree to fund a loan, the platform disburses the amount to the borrower. In many cases, a single loan is funded by multiple lenders.
  8. Loan Repayment
    Borrowers repay the loan in installments (EMIs), which include both principal and interest. The platform collects these payments and distributes them to the respective lenders.
  9. Default Management
    If a borrower fails to repay, the P2P platform initiates recovery processes. These can range from reminder calls and messages (soft collections) to legal proceedings (hard collections).

Technology plays a crucial role in making P2P lending smooth and efficient, enabling even small-scale investors and first-time borrowers to participate.


Is P2P Lending Legal and Regulated in India?

Yes, P2P lending is legal in India and is regulated by the Reserve Bank of India (RBI). To ensure investor protection and transparency, the RBI issued guidelines in October 2017 for companies operating in this space. These companies are registered as Non-Banking Financial Companies – Peer to Peer (NBFC-P2P).

Here are some key regulations by the RBI:

  • Minimum Net-Owned Fund: Each P2P platform must maintain a minimum net-owned fund (at least ₹2 crore), ensuring financial stability and operational security.
  • Investment and Exposure Limits: The RBI sets strict caps on how much a lender can invest across platforms and how much a borrower can receive to reduce risks.
  • Credit Assessment and Disclosure: Platforms must conduct detailed credit evaluations and make the results visible to lenders to promote informed decisions.
  • Escrow Accounts: All funds are held in escrow accounts managed by RBI-approved bank trustees. This ensures that the platform cannot misuse the money.
  • Grievance Redressal: Platforms are required to establish a grievance redressal mechanism to protect the interests of all users.

What are the Risks of P2P Lending?

Though P2P lending offers high returns and flexibility, it is not without risks. Here are some potential risks you should be aware of:

  1. Credit Risk
    The biggest risk is that a borrower might fail to repay the loan. Even with rigorous screening, defaults can occur. Most platforms have recovery teams or collection agencies to follow up on unpaid loans. Mitigation: Spread your investment across many borrowers to reduce the impact of any single default.
  2. Platform Risk
    Not all P2P platforms are the same. Some may be poorly managed or even fraudulent, risking your money and data. Mitigation: Only use platforms that are RBI-registered, transparent, and have a strong track record.
  3. Illiquidity Risk
    Once you invest in a loan, your money is locked in until the loan term ends. You may not be able to withdraw early. Mitigation: Don’t invest emergency funds; use liquid savings for urgent needs.
  4. Regulatory Risk
    Although regulated, changes in RBI policy or new rules can impact the functioning or profitability of P2P lending. Mitigation: Stay informed about regulatory developments and invest in platforms with strong compliance practices.
  5. Economic Risks
    During economic downturns, borrowers may face financial difficulties, leading to higher default rates. Mitigation: Diversify across different loan types and platforms and consider spreading your investments across industries and regions.

What Happens if a P2P Platform Shuts Down?

If a P2P platform shuts down, the RBI has safeguards to protect lenders and borrowers:

  • Escrow Accounts: All investor and borrower funds are stored in escrow accounts, which are not controlled by the platform. These accounts ensure that your money is safe and can still be disbursed as needed.
  • Loan Contracts: All loans are legally binding agreements between borrowers and lenders. Even if a platform stops operating, borrowers are still required to make repayments as per the signed contract.
  • Security Deposit: RBI requires platforms to maintain a deposit (currently INR 2 crores or more). This fund is used to ensure repayment and handle operations during shutdowns.
  • Business Continuity Plan (BCP): Platforms are required to prepare a detailed continuity plan, including how to recover funds and protect user data in case of closure.

Though these measures offer protection, investors should always diversify their investments and choose trustworthy platforms.


Tax Implications of P2P Lending in India

Any interest earned from P2P lending is considered “Income from Other Sources” and is taxed as per your applicable income tax slab. No TDS (Tax Deducted at Source) is applied by the platform. Therefore, you need to report and pay taxes on the interest income while filing your returns.


Conclusion

P2P lending is an exciting and innovative way to invest money or access funds without going through traditional banking channels.

It offers the potential for higher returns (up to 12%) and greater accessibility, especially for people who might not qualify for bank loans.

However, like all financial products, it comes with risks that must be understood and managed.

By diversifying investments, choosing regulated platforms, and being informed about how P2P lending works, both investors and borrowers can benefit from this modern lending model.

While returns in P2P lending can beat inflation and fixed deposits, it’s crucial to remember that these returns are not guaranteed.

With the right strategy and due diligence, P2P lending can become a valuable part of your financial portfolio.

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Judith Mwaura
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Judith Mwaura is a dedicated journalist specializing in current affairs and breaking news. She is passionate about delivering accurate, timely, and well-researched stories on politics, business, and social issues. Her commitment to journalism ensures readers stay informed with engaging and impactful news.

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