The Director General of the National Transport and Safety Authority (NTSA), George Njao, is facing growing pressure to resign following a scathing audit report that exposed serious weaknesses in the authority’s operations.
On Wednesday, July 23, the Long Distance Drivers and Conductors Association (LoDDCA) issued a strong statement demanding the immediate resignation of George Njao, accusing him of incompetence. They also called for the resignation of the NTSA’s head of licensing and the total overhaul of the agency.
This demand came shortly after Auditor General Nancy Gathungu released a report revealing that NTSA had no proper control over the Transport Integrated Management System (TIMS) portal—a crucial online platform used by motorists for various services, such as license renewals, vehicle registrations, and driver endorsements.
According to the Auditor General, NTSA’s inability to fully manage the TIMS portal exposes the authority to risks like revenue losses and breaches of sensitive data. The portal is used by thousands of motorists daily, and the audit raised major concerns over how secure and accountable the system truly is.
LoDDCA CEO Anthony Mutua said the report confirmed what they had been warning the government about for a long time. He criticized NTSA for failing to address repeated concerns about flaws in the driver endorsement process on the portal.
“We have been sounding the alarm for years about serious flaws in the driver endorsement system, but those in charge ignored us. This new audit confirms exactly what we feared,” Mutua stated.
Mutua questioned the safety of Kenyan roads if driver’s credentials could be tampered with so easily. He said that the entire NTSA leadership had failed and should be dissolved, starting with Director General George Njao and the licensing chief.
Meanwhile, Auditor General Gathungu highlighted in her report that the government spent Ksh186 million on the development of the new TIMS platform, launched in March 2023. However, there was no formal contract in place for the system’s adoption, and the NTSA had no legal or administrative control over it.
Instead, the TIMS system had already been migrated to the government’s e-Citizen platform, which added further confusion about who truly manages the service.
Gathungu also revealed another major issue: although NTSA had opened several regional offices across the country to handle revenue-generating services like vehicle inspections and registrations, the current system could not track or break down revenue collection by region.
This made it impossible for auditors to evaluate how much money each office was bringing in or whether there were irregularities.
The latest revelations have intensified calls for accountability and reform at the NTSA. As pressure continues to mount, the public and key stakeholders are watching closely to see whether the leadership of the agency will take responsibility—or if more questions will continue to emerge about transparency and safety in Kenya’s transport sector.
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