Kabogo Announces Major Digital Shift Across All Government Departments
The Cabinet Secretary for Information, Communication, and the Digital Economy, William Kabogo, has announced an upcoming major transformation across all government departments.
The government is preparing to implement a new digital system that will shift all operations to a fully paperless environment.
In a statement issued on Wednesday, May 4, CS Kabogo introduced the new system, known as the ‘F2 system’, which is designed to streamline processes within public offices and enhance the speed and efficiency of service delivery to the public.
The F2 system is an advanced on-premises Electronic Document and Records Management System (EDRMS). It is built specifically to manage digital documents within government institutions and departments.
This system is expected to greatly reduce the need for manual tasks involved in document creation, storage, and retrieval. Additionally, it will minimize human errors that commonly occur when handling physical paperwork.
CS Kabogo revealed that the rollout of the F2 system will be supported by the government of Denmark. On the same day of his announcement, he hosted a delegation from Denmark to discuss the implementation of the system.
“To support this transition, the Ministry of Information, Communications, and the Digital Economy is fully prepared to launch a case and document management system.
This platform is expected to bring order and promote collaborative work processes within the public sector.
In the long run, this will completely eliminate the need for physical files being passed from one office to another,” he stated.
Kabogo also shared that he held talks with the Danish Ambassador to Kenya, Stephan Schønemann, regarding Denmark’s support in the deployment of the F2 system.
Their discussions focused on ensuring the system is implemented successfully and meets the needs of Kenya’s public service.
He further emphasized that the new system will play a vital role in promoting transparency and accountability across government departments.
According to him, efficient public service requires structured processes, transparent decision-making, and timely responses — all of which should be traceable and open to auditing.
“For the government to deliver services efficiently, there must be clear procedures and decisions that are not only traceable but also transparent and accountable.
Every action taken should be auditable, and this system will help us achieve that,” Kabogo noted.
This announcement comes just two months after CS Kabogo had disclosed that his ministry had already begun transitioning to a paperless system.
On March 10, he mentioned that a pilot programme had been launched at the Ministry of ICT to test the effectiveness of going digital in daily operations.
Kabogo explained that the pilot phase was aimed at identifying and eliminating bureaucratic processes that delay service delivery. If successful, the system would then be extended to all other Ministries, Departments, and Agencies (MDAs).
“We initiated a trial run of paperless communication within the Ministry of Information, Communication, and the Digital Economy.
Our goal was to cut down bureaucratic hurdles that slow things down. Once we confirm its success, we will expand it to other government departments,” he explained.
In summary, the government’s adoption of the F2 system marks a bold step toward a modern, efficient, and accountable public service.
With support from international partners like Denmark, Kenya is moving closer to a future where government operations are entirely digital, faster, and more transparent.
Join Gen Z New WhatsApp Channel To Stay Updated On time https://whatsapp.com/channel/0029VaWT5gSGufImU8R0DO30
