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Nairobi Shortlists County Managers for New Service Delivery Role

Judith MwauraBy Judith MwauraSeptember 19, 2025No Comments3 Mins Read
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The Nairobi County government has announced that it has shortlisted eight candidates in its plan to appoint borough managers who will play a key role in overseeing service delivery across the capital city.

In a statement released on September 18, Nairobi Governor Johnson Sakaja confirmed that out of the eight individuals shortlisted, six will eventually be appointed to lead the city’s boroughs. The selected managers will head Nairobi East, West, North, South, South East, and Central.

Governor Sakaja explained that the borough managers will be tasked with ensuring that services in their areas are delivered more effectively and without unnecessary bureaucracy.

He said their responsibilities will include identifying the most pressing local needs—such as roads, water supply, garbage collection, and other essential services—and ensuring that these issues are addressed quickly.

“We have shortlisted borough managers; eight names have already been tabled, and from them, we shall appoint six.

Each manager will be responsible for their borough, ensuring that local needs such as roads, water, and other essential services are identified and addressed without unnecessary bureaucracy,” Sakaja said.

He added that these managers will serve as the direct link between Nairobi residents and the county government, making communication and response faster and more effective.

The governor further explained that the initiative is designed to capture the unique priorities of each borough, recognizing that the needs of residents vary from one part of the city to another.

“These managers will step down to the ground, listen to what people need, and work with the executive to ensure solutions are delivered,” he emphasized.

According to Sakaja, this new approach forms part of his larger vision of building an inclusive and people-centered system of governance in Nairobi. He believes the appointments will strengthen accountability, reduce delays caused by excessive procedures, and encourage residents to take greater ownership of development projects in their areas.

“This system brings government closer to the people. It’s about understanding that what Nairobi West requires may be different from what Nairobi East needs. By localising leadership, we can ensure development is fair, focused, and effective,” the governor noted.

Apart from addressing infrastructure and service gaps, the borough managers will also be responsible for day-to-day services that affect the lives of ordinary Nairobians.

This includes ensuring consistent water supply, improving the road network, enhancing garbage collection, and generally upgrading living conditions within their assigned regions.

Governor Sakaja stressed that this model will allow Nairobi to respond more efficiently to residents’ demands and also provide a clear framework for accountability.

By decentralising services, he believes the county will not only address challenges more quickly but also build trust with the people.

The county government is expected to release the final list of the six appointed borough managers in the coming week.

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Judith Mwaura
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Judith Mwaura is a dedicated journalist specializing in current affairs and breaking news. She is passionate about delivering accurate, timely, and well-researched stories on politics, business, and social issues. Her commitment to journalism ensures readers stay informed with engaging and impactful news.

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