WhatsApp Responds to Claims of Major Data Breach and Alleged Leak of Private Chats
Messaging platform WhatsApp has publicly addressed recent claims suggesting a massive data breach, including reports that private chats of users were allegedly exposed.
These claims emerged after a wave of social media posts and a lawsuit accusing Meta, WhatsApp’s parent company, of misleading users about the true level of privacy on the platform.
The controversy began when posts circulating widely online suggested that Meta whistleblowers had revealed WhatsApp could access users’ private messages, despite the company’s long-standing promise of end-to-end encryption.
According to these posts, the platform could read messages that users believed were entirely private.
Adding to the tension, a lawsuit filed in a U.S. court alleged that Meta had made false assurances to billions of WhatsApp users worldwide, claiming their communications were fully private and secure.
The lawsuit argues that these claims created a false sense of security among users regarding the confidentiality of their messages.
In response, WhatsApp has strongly rejected the reports, calling them misleading and false. The company issued a public statement on Tuesday, January 27, emphasizing that users’ messages remain fully private and protected.
WhatsApp clarified that the platform uses the open-source Signal protocol for encryption, a method also employed by other secure messaging apps.
This encryption occurs directly on users’ devices before any message is sent, ensuring that only the intended recipient can read the content.
“Your WhatsApp messages are private. We use the open-source Signal protocol to encrypt them. Encryption happens on your device. Messages are encrypted before leaving your device,” the company explained.
The platform further stressed, “Only the intended recipient has the keys to decrypt messages. These encryption keys are not accessible to WhatsApp or Meta in any way. Any claims suggesting otherwise are false.”
Meanwhile, the lawsuit against Meta claims that the company misrepresented WhatsApp’s privacy and security practices.
According to the petition filed on January 23, Meta allegedly made statements that led users to believe their messages were entirely secure, when in fact, the lawsuit claims this was not fully accurate.
WhatsApp remains the most widely used messaging app in the world, with approximately 3 billion active users as of 2025.
The platform operates in over 180 countries and handles around 1.5 trillion messages every day, serving as a key communication tool for billions of people globally.
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