Huduma Kenya has announced that thousands of Kenyans who applied for essential government documents such as driving licenses, national identity cards, and birth certificates should now collect them from Huduma Centres across the country.
The agency revealed on Wednesday, September 10, that 57,444 driving licenses, 22,524 birth certificates, and 82,506 national ID cards have already been processed and are ready for pick-up. Applicants are urged to visit any of the 59 Huduma Centres nationwide to collect their documents.
In its public notice, Huduma Kenya emphasized the importance of collecting the documents on time, stating: “Your government documents are ready for collection. Visit any of our 59 Huduma Centres nationwide and pick them today.”
According to the agency, processing timelines for new applications remain fairly short. Birth certificates and national IDs usually take about two weeks, while a smart driving license is typically ready within five days of application.
For those who may have lost or damaged their national ID cards, Huduma Kenya clarified that the replacement process is now done exclusively online through the eCitizen portal, with applicants required to pay a fee of Ksh 1,050.
Similarly, anyone seeking to apply for or replace a birth certificate must also apply online, providing a copy of their birth notification and the ID numbers of both parents as part of the requirements.
However, in cases where a birth certificate contains a spelling mistake or other errors, Huduma Kenya explained that such corrections must be applied for directly through the Civil Registration Office, rather than online.
This new directive comes shortly after a major announcement by eCitizen Services Director General, Isaac Ochieng, who revealed that the government is working on a system to introduce digital notifications. The system will alert Kenyans via mobile phone when their national ID cards are ready for collection.
Speaking during an interview on Radio Generation on Thursday, September 4, Ochieng disclosed that in the near future, ID registration will be linked to birth records.
This means that once a child reaches the age of 18, parents will automatically receive a phone notification informing them that their child’s ID card is ready.
He further assured citizens that the system would be smooth and efficient, given that the government already holds verified details of the parents at the time of the child’s birth registration.
“Where we are now, once you attain the age of 18, we will notify your parents on their phone because we already have their details.
We will tell them that the national ID for your son or daughter is ready for collection,” Ochieng stated.
This move is part of the government’s ongoing efforts to digitize essential services, reduce delays, and make access to vital documents easier for all Kenyans.
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