Kenya Power Introduces ‘Sambaza Stima’ Feature Allowing Kenyans to Share Electricity
Kenya Power has unveiled a new digital feature dubbed “Sambaza Stima,” a service that allows prepaid electricity users to transfer tokens from one meter to another.
The innovation is designed to make it easier for households, tenants, landlords, students, and even family members to support one another whenever they run low on electricity units.
The feature is expected to work much like the familiar airtime sharing service that many Kenyans already use, making it easy for customers to quickly send power units to another person in need.
The launch of Sambaza Stima marks another step in Kenya Power’s broader digital transformation journey, where the company has been expanding customer services through its upgraded MyPower App, USSD services, and AI-powered customer support systems.
Recent platform upgrades show the utility company’s focus on improving convenience, transparency, and real-time support for more than 10 million electricity consumers across the country.
For many Kenyans, this new feature could solve a very common household problem—running out of tokens at night, during weekends, or when mobile money services delay.
Instead of sending cash first, a friend, neighbour, parent, or landlord can now directly send electricity units to the affected meter.
This is especially useful in rentals, hostels, campus apartments, and family compounds where people often help each other in emergencies.
Another major benefit is that the service could reduce losses caused by mistaken token purchases or unused balances when people relocate. In the past, customers who bought tokens for the wrong meter often had to go through a long reversal process.
With Sambaza Stima, extra units can simply be transferred to another valid prepaid meter, saving time and reducing frustration.
The feature is also likely to become popular among landlords and property managers who handle multiple rental units.
Instead of physically visiting a property or sending money to tenants, they can top up vacant rooms, shared spaces, or emergency common-area meters instantly through the app or USSD channels.
Industry observers say this move fits perfectly with Kenyan consumer habits, where people are already used to M-Pesa transfers, airtime sambaza, and digital utility payments. Because of this, adoption may grow quickly in urban estates, campuses, and shared living spaces.
From a business perspective, Sambaza Stima may help Kenya Power improve customer satisfaction, reduce support complaints related to token reversals, and increase prepaid token usage volumes.
It also strengthens the company’s image as a modern utility provider that is increasingly relying on technology to simplify everyday life for consumers.
With the company already investing heavily in digital customer platforms, this new feature could become one of its most widely used innovations in the prepaid electricity space.
Overall, Sambaza Stima is a practical and timely solution for Kenyan households. By making electricity units shareable, Kenya Power is introducing a service that directly responds to how Kenyans live, support one another, and manage daily household costs.
It is the kind of innovation that could quickly become part of everyday life, especially in homes where electricity access is essential for lighting, cooking, studying, and running small businesses.
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