Super Metro Temporarily Halts Services for Three Days to Meet Legal Requirements
Super Metro, one of the most popular commuter bus companies in Kenya, has temporarily stopped its operations for three days.
The move is aimed at allowing the company enough time to fully comply with transport regulations as required by the authorities.
In a statement released on Monday evening, Super Metro revealed that the Transport Licensing Appeals Board (TLAB) has instructed them to suspend all services during this period.
The suspension will help the company complete the remaining compliance processes.
According to the company, it has already achieved 90 percent of the requirements set by both the National Transport and Safety Authority (NTSA) and TLAB.
They stated that they are determined to fulfill the remaining obligations as soon as possible.
“After attending a hearing with the Transport Licensing Appeals Board today, we have been directed to suspend our operations for the next three days so we can finalise the pending compliance measures,” the company said in the statement.
Super Metro emphasized that it respects the decisions made by both the TLAB and the courts. The company assured the public that it is working hard to meet all the necessary legal conditions within the given timeframe and will only resume operations after getting official approval from the relevant authorities.
The company also issued an apology to its passengers and other stakeholders for any inconvenience caused by this unexpected suspension.
They promised that once the issues are resolved, they will continue offering safe, dependable, and efficient transport services.
This recent announcement comes nearly a month after the TLAB had temporarily lifted an earlier suspension that had been imposed on the company by NTSA.
That earlier suspension had halted the company’s license pending a full hearing.
In its earlier ruling, TLAB also ordered that Inspector General of Police, Douglas Kanja, be officially notified about the decision.
This was meant to ensure that Super Metro buses could operate freely without being harassed or impounded by police officers.
The decision by the tribunal was issued shortly after Super Metro filed a formal complaint in court on March 21.
In the case, the company argued that the NTSA’s earlier decision to suspend its operations was unfair and made without just cause.
NTSA had initially suspended Super Metro’s operator license on March 20. The suspension was based on alleged non-compliance with the Public Service Vehicle (PSV) Regulations of 2014.
At the time, NTSA had warned the public not to board any Super Metro vehicles, stating that the company was not legally allowed to operate until it met all the required conditions.
NTSA also directed the police to impound any Super Metro buses found on the road during the suspension.
“This is to inform the public that Super Metro Limited’s operating license has been suspended until full compliance with the PSV Regulations, 2014, and all other applicable conditions is achieved,” NTSA stated.
“The public is advised not to board any vehicles operated by Super Metro Limited. Police officers from the Traffic Department have been instructed to impound any of the company’s vehicles found operating in violation of the suspension.”
Super Metro now says it remains committed to resolving all compliance issues and hopes to be back on the road soon, serving its customers with the quality service they are known for.
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