Hours after the National Transport and Safety Authority (NTSA) suspended Super Metro’s operating license, many Kenyans have raised concerns over the company’s apparent defiance of the directive.
On Thursday, March 20, Kenyans took to social media to express their surprise and frustration after spotting Super Metro minibuses still operating on some of Nairobi’s busiest roads.
Reports indicated that a fully loaded Super Metro minibus was seen along Thika Super Highway, while another was recorded ferrying passengers on Mombasa Road.
This development comes despite NTSA’s warning that the company’s vehicles should not be in service, with traffic police officers instructed to impound any Super Metro vehicles found on the roads.
However, the management of Super Metro has strongly criticized NTSA’s decision, accusing the authority of unfairly targeting their Savings and Credit Cooperative Organization (SACCO) without conducting a thorough investigation.
Speaking to the press in Nairobi, Super Metro officials expressed their disappointment with the suspension, arguing that NTSA acted hastily in linking them to the tragic incident involving a passenger’s death.
They maintained that no credible evidence had been presented to prove that a passenger was pushed from one of their buses, as alleged.
The SACCO leadership also raised concerns about the potential loss of jobs following the suspension. They warned that halting operations would negatively impact hundreds of families relying on the company for their livelihoods.
“We are deeply frustrated by NTSA’s decision, which seems like a blanket condemnation of our SACCO. This company owns over 600 vehicles valued at more than Ksh1.4 billion,” a Super Metro official stated.
“This SACCO has more than 500 vehicle owners who depend on this business to support their families.
As a federation, we have conducted our own investigations, and to date, no passenger has come forward to record a statement confirming that the victim was indeed pushed,” he added.
Earlier on Thursday, NTSA had officially announced the suspension of Super Metro’s license, citing non-compliance with the Public Service Vehicle (PSV) Regulations, 2014.
“This is to inform the public that the Authority has suspended the operating license of Super Metro Limited until the company fully adheres to the Public Service Vehicles Regulations, 2014, and meets all required conditions,” the NTSA statement read.
“The public is advised against boarding any vehicles belonging to Super Metro Limited. Additionally, the Traffic Department has been directed to impound any of the company’s vehicles found operating in violation of this suspension.”
Despite the official suspension, it remains unclear how some of the Super Metro buses continued operating, raising questions about enforcement and compliance with NTSA’s directive.
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